Shipping Policy

(1)You can enjoy free shipping on orders Over $299.99 or more (Free Product is not included). Otherwise, it costs US$12.99. If you need express shipping, you could choose it at checkout, which costs US$22.99.

(2)The shipping cost of Free Product is not deductible. (If your order amount is 0 and you are asked to pay for postage, this is free product postage.)

We may have free shipping site-wide promotions during sale season. Stay tuned!

Total delivery time = processing time + shipping time

(does not include tailoring time for curtains)

(not including customs delays, weekends, holidays and any unforeseen circumstances)

Processing Time: 1-5 business days.

Standard Shipping Time: 10-18 business days,it costs US$12.99.

Fast Shipping Time:5-12 business days,it costs US$22.99.

Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en Please allow 1-2 business days for tracking information to be available.

If you don’t get your package 60 days after it was shipped, please contact us at info@uscurtains.com. We’ll either resent a new one to you or give you a full refund.

Immediately after your order is placed, an Order Confirmation email with a summary of your order as well as your shipping and billing details will be sent to you.

Once your order is confirmed, we will prepare your items for shipping. Items marked with "Ships in 24 hours" are in stock items which will be shipped on the next business day. Other items may take 2-5 business days for processing. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have longer processing time due to low product availability. In such circumstances, you will be notified by email of the delay.

You can enjoy free shipping on orders orders Over $299.99 or more. Otherwise, it costs US$12.99.

Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email.

To track your package, simply click the link provided. Please note that sometiomes it takes the shipping company 1-2 business days to update the status of the shipment and your tracking link may not work immmediately. If your order has multiple items, they may be split into different packages shipped on different days. You will receive a separate Shipping Confirmation for each shipment.

On the day your package will be delivered, an SMS notification will be sent to you to let you know your delivery is on its way to you.

If you are not available to receive your shipment, you can contact your carrier to reschedule a delivery.